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R&P Jewelry is made to premium standards, with only the highest quality sterling silver, gold, and gold plating. However, just like all items in your wardrobe, our products need a little TLC. 

Lightly wipe your jewelry with a jewelry cloth after each wear to remove any unwanted chemicals on the surface. Gently polish your items to bring back a shine and remove any tarnish. Take care not to over polish plated objects as you may remove the plating. Be sure to wash your hands after using a specialized jewelry cloth as they contain chemicals to enhance the cleaning process. 

Silver, gold, and most other metals can react with chemicals and cause jewelry to tarnish. However, cleaning and storing your jewelry correctly will help to minimize this.  Avoid wearing your jewelry when cleaning, gardening, swimming, showering or engaging in any activities similar to these. Apply your cosmetics, moisturizers and hair products before adding your jewelry, and do so with clean hands. Avoid spraying perfume directly onto or around your jewelry. Avoid impact with hard surfaces, including other items of jewelry. This will protect against scratching and chipping. Please note that all metals oxidize naturally with time and will require maintenance.​

Pearls are organic gemstones that are vulnerable to acid, alkaline and extremes of humidity. To preserve your pearls' radiance, avoid letting them come into contact with cosmetics, hair spray, shampoos or perfume. A pearl's luster can also be harmed by perspiration or water. To prevent this, before returning your pearls to your Romeo & Penelope jewelry envelope and box, wipe them gently with a soft cloth. If the radiance of your pearls appear to be diminishing, take it to a specialist. Ultrasonic cleanser should never be used with pearl jewelry as it can be damaging.  Following these simple guidelines should preserve your Romeo & Penelope pearls for generations. 

Please be aware that our gold plated products are just that – plated. This means that the base is of sterling silver, plated with a thick layer of 14kt gold. We cannot guarantee how long the gold layer will be in impeccable condition, as it depends on how it is worn and handled. If you would like to re-plate your Romeo & Penelope jewelry, please contact us at info@romeoandpenelope.com and we'll do our best to help you out.

Gemstones are delicate and will chip or shatter on impact with hard surfaces. Please take care when handling and storing. Please note that stones that break due to mishandling will not be viewed as faulty.

Store your R&P pieces in a moisture free room, in the Romeo & Penelope pouch and box provided. Moisture and humidity can cause oxidization and tarnishing, so please avoid storing your jewelry in the bathroom and keep your jewelry away from all sources of heat.

Adjust your item to the correct size by applying light pressure to bend the metal. Please keep in mind that continual adjustment will cause the metal to fatigue and may cause damage. Damage caused by excessive bending will not be viewed as a product fault.