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Orders will be processed in USD.

HOW WE PROCESS YOUR ORDERS
All Romeo & Penelope Orders will be shipped next business day via priority mail insured post. We ship from Los Angeles, California and Sydney, Australia. We deliver worldwide. Signature upon delivery is required on all purchases. If you'd like your package to be released without a signature required, please email Romeo & Penelope to release your parcel without a signature after placing your order. Romeo & Penelope is not responsible for lost and/or stole packages. Each purchase is insured by Romeo & Penelope during the time of transit, from when it leaves us until it is delivered to you. Any items that are not signed for with direct signature will be shipped back to Romeo & Penelope. All fees to ship the package back to customer will be covered by the customer. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 1 day for tracking info to update. To estimate shipping and tax fees select state and zip code upon checkout. Romeo & Penelope is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.

MADE TO ORDER/PRE ORDER
Some styles are made-to-order (each made-to-order product is stated on the product description of the product page). For made to order styles please expect estimated shipping to be within 2 - 3 weeks after purchase unless otherwise stated. For pre-order items, please expect delivery on the date stated on the product description. 

USA SHIPPING
We offer flat rate shipping of $10 for domestic orders within the U.S, with a 3-5 business day delivery guarantee, pending payment authorization and verification. All orders over $200 in value will be shipped free of charge. Orders placed are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Orders will be shipped via USPS Priority Mail. Expedited shipping is available at additional cost. Please inquire via info@romeoandpenelope.com

AUSTRALIA SHIPPING
We offer flat rate shipping of $10 for domestic orders within Australia, with a 3-5 business day delivery guarantee, pending payment authorization and verification. All orders over $200 in value will be shipped free of charge. Orders placed are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Orders will be shipped via AusPost. Expedited shipping is available at additional cost. Please inquire via info@romeoandpenelope.com  

INTERNATIONAL SHIPPING
For orders outside the US and Australia, free shipping is offered for orders over $300. Please note that our shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches the country of destination. International orders will be shipped via USPS Priority Mail unless notified otherwise. We do not offer expedited shipping for international orders. The recipient an international shipment is the importer of record in the destination country and is responsible for all 'import fees'. If you refuse a shipment from Romeo & Penelope, you are responsible for the original purchase and shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Romeo & Penelope.